Idle

Overview

End reason breakdown

Calls per agent

Agents

AgentCallsAvg durationCompletion

Bookings & conversion

Both bookings and calls use the same date range above. AI-attributed = booking phone matches a call in the window. Human-booked = a person's name appears as the booker.

Insights & recommendations

Run a fetch first, then analyse
Campaign context — sent to Claude as ground truth (click to edit)
Edits here apply to this analysis only. Server default comes from the tenant's business_context.
Aggregates metrics per agent, samples representative transcripts, asks Claude to recommend prompt + setting changes.

Recent calls

AgentWhenDurationPhoneEnd reason